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Microsoft Dynamics 365 Customer Engagement (CE)

Dynamics 365 Customer Engagement is a Customer Relationship Management  Solution that helps improve Marketing Capabilities for your Business, drive your sales higher, and provide excellent customer service.

Microsoft Dynamics 365 Customer Engagement (CE) CRM

CLOUD (SaaS) | ON-PREMISES | HYBRID

Microsoft Dynamics 365 CRM is an integrated, data-driven, customizable, and flexible software solution designed to suit your business requirements. It provides your sales, marketing, and customer service teams with actionable insights that helps them manage customer relationships better.

GROW BUSINESS | STAY FOCUSED | WIN FASTER

SALES CRM

SALES

  • Pipeline management

  • Lead handling

  • Predictive sales

  • Sales performance

CUSTOMER SERVICE CRM

CUSTOMER SERVICE​

  • Inside sales

  • Customer support

  • Customer life-cycle management

  • Customer retention

FIELD SERVICE CRM

FIELD SERVICE

  • Includes smart scheduling and routing

  • Service call management

  • Mobile field enablement

  • Optimized resource utilization

MARKETING CRM

MARKETING

  • ​Campaign and resource management

  • Lead management

  • Account based marketing

  • Event management

  • Sales collaboration

PROJECT SERVICE AUTOMATION

PROJECT SERVICE AUTOMATION

  • ​Sales contract management

  • Project planning resource management

  • Team collaboration

  • Time and expenses

  • Customer billing analytics & integration

YOUR DYNAMICS 365 CUSTOMER ENGAGEMENT ADVISIOR

Our Dynamics CRM Consultants leverage technology solutions to support business vision and accelerate business growth with Microsoft Dynamics 365 Customer Engagement. Our services help businesses build strong customer relationships. With our Industry-specific CRM expertise, we transform, digitize and automate processes and open new avenues for business. Brightpoint Infotech is a Global Microsoft Dynamics 365 Partner in USA, Canada, UAE, Africa and India. Get in touch with our CRM Experts to understand how we can support your business transformation goals!

MICROSOFT DYNAMICS 365 CRM ADVANTAGES

CRM with Real-time Insights

Real-time Insights

CRM with Omni-channel Capabilities

Omni-channel Capabilities

CRM with AI Capabilities

Integrated AI Capabilities

Flexible CRM

Customizable | Flexible

Scalable CRM

Scalable | Future Ready

Integrated CRM

Integrated | Powerful

A MARKET LEADER IN CRM SOLUTIONS

Microsoft Dynamics 365 is a quadrant leader in CRM and ERP technology. Even if you only use the Customer Relationship Management system, you’ll benefit from an aligned, single point of truth for customer data. This makes it easier to access all of the lead, opportunity and customer information you need in one environment.

DYNAMICS 365 BUSINESS CRM SERVICES

Microsoft Dynamics 365 CRM Upgrade and Migration

Upgrade | Migration

Microsoft Dynamics 365 Implementation

Implementation

Microsoft Dynamics 365 Support Services

Support Services

Microsoft Dynamics 365 Training

Training

DISCOVER MORE | MICROSOFT DYNAMICS 365 CRM

DOWNLOAD BROCHURE

Dynamics 365 Customer Engagement (CRM) Overview

Dynamics 365 Customer Engagement (CRM) Overview

Connect with us for more information about Microsoft Dynamics 365

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